Jan 19, 23
View Billink Transaction Details – SMS info & Billink LOG
The Right ‘Three Dot’ menu option:
On the far right of the transaction page is a ‘Three Dot’ action menu. Clicking on it will reveal the following options:
SMS Info
This tab shows all the information we have related to that was sent to the patient for that Billink. You’ll note a lot of similarity with the SMS template section in your dashboard.
SMS From: This will be the practice from name e.g. ‘GPSurgery’ or ‘WaterfordClinic’
SMS Message: The exact content of the SMS that was sent to the patients phone
Description: The type of service provided
SMS Status: Confirmation of delivery is shown here
Status Description: Additional information about the status of the SMS delivery if it is available.
Message Count: The total number of SMS credits that were used to deliver this message to the patient.
Log
We maintain a ledger of each SMS that has been sent out, complete with timestamps. Each interaction will be recorded here and include:
Initial Request
Sent to the Patient
Delivered to the patients phone
Payment page visited (we log each time it is visited)
Reminder SMS sent
Manual Resend SMS sent
Simple SMS sent
Payment Completed
This full timeline for each payment will be visible here on your Log page.
NEXT:
- Transaction Page Overview
- Receipts
- Send Simple SMS
- Resend SMS
- Refunds
- Batch Resending
- Cancel a Transaction
- SMS Reminders
- Download Transactions to Excel
- Search and Filters
- Converting Billink SMS to Terminal Payment
Founder ,
Billink Payments