Jan 19, 23
Transaction Page Overview
Our Billink Transaction page shows a full history of all Billinks sent, along with their status. This page also allows for proactive management of these Billinks such as refunding and cancelling.
Send Date: The time/date the Billink was sent to the patient
Service Date: The time/date of the service has been provided on
Billink Type: The type of Billink service used to charge the patient e.g. SMS or Terminal
Patient: The name of the patient charged
Services: The type of service that was charged for e.g. consultation
Amount: The total fee charged
Status: The different states of a Billink
Sent – Billink has been sent but not yet paid
Paid – Billink has been paid through the billink platform
Refunded – Billink has been refunded after it has been paid
Cancelled – Billink has been cancelled before it could be paid
Settled – Billink has been paid by alternative means, e.g. cash/cheque in the practice
Sent By: The name of the user that sent the billink to the patient
SMS Status: Delivery success or fail status will be shown here.
We have also introduced a new tab at the top of the screen for Website Payments. Any payments taken using our new ‘Website Services’ widget will be shown in this tab. Traditional SMS and Terminal payments will be shown on the first tab. Website services transactions are shown on the right tab.
Since the introduction of our Virtual and Physical Terminals we now include a Terminal icon so that you can see at a glance which transaction are SMS and which are Terminal.
NEXT: