Jun 07, 23
Billink Terminal now on HPM
Billink Terminals for HPM sites introduce a Virtual Terminal for direct card entry and a Physical Card Reader Terminal, offering a range of payment options and easy integration to streamline payment processes in medical practices.
Our Billink Terminal is now out for HPM
We are excited to announce that Billink Terminals are now live for all HPM sites. As this update rolls out over the next 2 weeks you will now have access to two new ‘Terminal’ payment features:
Virtual Terminal: Our virtual terminal allows you to directly type in card details into your clinical system, making the payment process quick and efficient. You can now accept payments from various sources, including Billink SMS, Virtual Terminal, Physical Terminal, PIPPO, and website payments. Plus, you can track transactions for the past 90 days in both weekly and monthly views, giving you comprehensive insights into your payment activity.
Physical Card Reader Terminal: Our physical card reader terminal provides a traditional yet enhanced payment experience. It is fully integrated with your system, ensuring seamless integration and faster payment processing. With support for EMV chip and tap transactions, mobile wallets like Apple Pay and Google Pay, and magnetic-stripe swipes, you can offer your patients a wide range of payment options. Setting up the physical terminal is easy and can be done by connecting it to your WiFi network. Push a charge from any computer to the any terminal! Group several charges together for payment in a single transaction.
Virtual Terminal in action – CLICK TO VIEW
Here’s a quick look at our physical card reader working in HPM:
Setting up a physical Card reader:
Step 1 – unboxing and inserting the battery
The battery will arrive in the same packaging box as the reader, in a separate sleeve:
- To install the battery: with the back of the device facing you, lift up from the indentation at the bottom left corner to detach the back cover. Insert the battery by sliding it into the exposed slot with the gold connectors at the top aligned.
- If you don’t install the battery, the screen will flicker when charging and you will not be able to use the reader.
- Note: it can take a significant amount of force to open the battery door.
Step 2 – connecting to your wifi and practice system
- Plug in the card terminal and switch it on.
- Follow the on-screen instructions to connect it to WiFi.
- Go to the terminal settings page by swiping left on the terminal (from the left edge),
- click settings and type the PIN code 07139
- click ‘generate pairing code’. You will get three words eg tree-monkey-orange.
- On the Billink dashboard in side your GP software system,
- click the terminal tab
- click on ‘Add/Activate a New Terminal’.
- Give the reader a name and then enter the three-word pairing code, making sure to include the – between each word.
Here’s a short video of how to connect your terminal:
Frequently Asked questions:
Q: What are the transaction costs for using Billink Terminals?
A: The same standard Billink rates apply for all transactions processed through the terminals.
Q: Are there any ongoing costs for using the terminals?
A: There are no ongoing costs for using the virtual terminals. However, there is a €1.99 weekly active terminal charge for physical terminals, which only applies if the terminal is used within the previous 7 days.
Q: How much do the terminals cost?
A: Virtual terminals are free of charge. Physical terminals are available for €199 + VAT per card terminal. As a special offer, the first 50 practices may be eligible for a full or partial discount. Reach out to us at contact@billinksupport.com to check your eligibility.
Q: What happens if I encounter any issues with my terminal?
A: Our Stripe Terminals are incredibly stable, and security and software updates are provided automatically. In case of any problems, we offer same-day replacement for physical terminals if reported before 1 pm, and next-day replacement if reported after 1 pm. In the meantime, you can continue using the virtual terminals.
Q: Can I use Billink Terminals to completely replace my existing terminal provider?
A: Absolutely! Our terminals are designed to provide a comprehensive payment solution, allowing you to consolidate your payment processing and streamline your operations.
Q: What payment methods are supported on the terminals?
A: In Ireland and the UK, Billink Terminals support Visa, Mastercard, Amex, Apple Pay, Google Pay, Samsung Pay, and contactless cards.
Q: How do I order a physical terminal?
A: You can easily order a physical terminal by clicking on the “Order Terminal” tab inside your Billink dashboard or by emailing us at contact@billinksupport.com.
Q: How do I activate my virtual terminal?
A: Our partner software vendors, including iMedDoc, DGL, Socrates, H1, and HPM, will activate your virtual terminal as they roll out the service in the coming weeks. If you are already using Billink, there is no action required from your end. The option to send a charge to your terminal will automatically appear on your charge page.
Q: How do I send a charge to a terminal once it has been set up?
A: Each system is slightly different but essentially all will provide you a ‘forked’ option to either send your charge via our Billink SMS or Billink Terminal as shown below with the EHR Socrates example. Once a charge has been created there will be an option to send via Billink (Terminal):
This will then display your list of terminals. Your virtual terminal will always be shown on top and then any physical terminals will be shown below:
If you’re interested in finding out more or if you have any questions about Billink Terminal please send us an email at contact@billinksupport.com
Founder ,
Billink Payments